Compliance

In order to facilitate the needs of our traders wherever they may be in the world, Galaxy Capital allows for several different methods of depositing funds into your secure trading account. Traders can deposit in any currency they wish, and can choose whether they would like to keep their investment funds in EUR, USD, or GBP. If the account holder deposits in a currency other than these three currencies, their funds will be converted to their preferred trading currency at the current exchange rate at the time of receipt. Here at Galaxy Capital we accept payment from any Visa or MasterCard credit or debit card that is authorized for international online transactions. Please note that for deposits larger than $10,000 USD we recommend to deposit via wire transfer. Deposits can be performed through an array of secure payment methods:

Online Credit Card transaction: The most popular payment method for new accounts and small deposits, credit card payments are simple, secure, and instantaneous. Most traders prefer to deposit credit card funds into their Galaxy Capital trading account through the payment portal located on the Galaxy Capital page. Payments are secured through 256 bit SSL encryption and your card details will be stored in a secure server not accessible to the Galaxy Capital team.

Guided Credit Card Deposit: For those traders who would prefer to be guided through the funding process or who do not wish to send their credit card details over their internet connection, Galaxy Capital’s account managers can help you process your card using our secure internal servers. Simply contact your Galaxy Capital account manager and he or she will be happy to help guide you through the process over the telephone.

Wire Transfer/E-Payment: For traders wishing to fund in a larger amount, Galaxy Capital can accept deposits in the form of wire transfer or electronic payment through our banking solutions and partners. A wire transfer is a way to electronically transfer payments without the need of a credit card. A wire transfer involves the following: Amount of money to transfer, corporate name, bank’s name and address, and your personal account number from the account you are sending the money from, also you need to include the SWIFT code and IBAN. Wire transfers may include fees from your financial institution, Galaxy Capital does not charge for deposits by wire transfer, clients are responsible for any fees charged by their bank or financial institution. In order to process a wire transfer, simply go to your local bank branch and send funds to banking information available at your trading account. If you have electronic banking, you can save yourself a trip to the bank by sending an electronic payment to the banking information provided at your trading account. When depositing funds via wire transfer, please inform your account manager and send a copy of your receipt in order to expedite the process. Wire transfers usually take 5-7 business days to be process, and your funds will be automatically added to your Galaxy Capital trading account once processing has been completed. The next step once you have gathered the right information is to request a transfer through your bank manager or summit the electronic banking form. Provide your account manager with the transfer amount and relevant information.

The best part of trading is enjoying your profits! The withdrawal process is also designed just as efficiently as funding your trading account. You can transfer your profits into your account in the currency that you choose, and in a secured method that is most convenient for you. In just a few days you will receive your funds.

Below are the methods of choice, for deposits and withdrawals:

  • Wire Transfer
  • Credit Card

We’re working together; let us know who you are!As a global leader in fair and open online banking, Galaxy Capital is committed to protecting our customers from identity theft, fraud, money laundering, and other financial crimes. In order to confirm your account and comply with international and corporate banking standards, Galaxy Capital requires the following information from ALL investors and traders. You should receive an email from our Compliance Department shortly after you open your new trading account requesting the required compliance paperwork. If you do not, please be sure to send them to [email protected] with the subject line “COMPLIANCE PAPERWORK.” Please be certain to submit the required paperwork as soon as possible. Your account will not be fully activated until you submit the required compliance paperwork and will be frozen three business days after activation until the required paperwork is received and processed by Galaxy Capital. Without the compliance documents we won’t be able to send your profits.

Valid Photo Identification – In order to verify your identity, please send a picture of a current and valid government-issued photo ID of the account holder. This can be a driver’s license, passport, or state-issued ID card. Please make sure that the ID is still valid (has not passed the expiration date or has had any markings on it signaling it has been canceled) and exactly matches the account holder’s name. If a credit card was used with a name different than the account holder’s Galaxy Capital will require valid photo identification for the cardholder as well. Pictures of the ID may be taken with your phone’s camera, as long as the photo, writing, and the ID’s security markings are all clearly visible in the picture. Please make sure to submit photos of both the front and back of the ID.

Proof of Address – As a secondary proof of identity, Galaxy Capital requires all investors to submit a valid proof of address. The best way of doing this is with a recent utility bill or bank statement. Please make sure that the bill or statement is no more than three (3) months old and lists the account holder’s full name as well as the billing address associated with the credit card we have on file. If you do not currently reside at the billing address associated with your card or if you use a PO box, please contact our Compliance Department immediately at [email protected] with the subject line “COMPLIANCE ASSISTANCE” in order to determine how best to proceed.

Proof of Credit Card – In order to verify physical ownership of the card used to fund your account and prevent identity theft, Galaxy Capital requires traders to submit a photograph of any card used to fund their trading accounts. Please make sure to send pictures of both the front and back of the credit card and make sure to cover the middle eight (8) digits of the card number, leaving only the first four and last four digits exposed. Please note that if the cardholder’s name does not match the Galaxy Capital account holder’s name exactly, Galaxy Capital will require photo identification for the cardholder as well.

Declaration of Deposit (DOD) Form – For every deposit made into your Galaxy Capital trading account, Galaxy Capital will require you to submit a valid Declaration of Deposit (DOD) form. The DOD acts as a contract between the trader and Galaxy Capital, protecting the trader’s assets and helping prevent fraudulent misuse of the trading platform.

It’s a dangerous trading market out there. Be careful with your funds!Prepare for the unexpected Options trading, like any speculative investment, carries with it a certain amount of risk. Markets can turn, assets may take an unexpected price hike, and an undisciplined trader caught in a bad market may experience partial or even full loss of his invested funds. Even the most experienced traders will experience an adverse run of losses from time to time. The good news is that although you can’t control financial markets, you can certainly control your interaction with them. Losses are an inseparable part of trading. Full stop. But if you expect and prepare for them properly then you’ll experience no difficulty in managing them. This is where risk management comes into play. A sound and rational management of your investments will make the difference between a successful investment strategy and a poor one which will empty out your investment portfolio in no time.

Capital exposure management A sound and rational capital management profile needs to ensure that your investment will not be over-exposed to an adverse run of losing trades. The aim is to win more than you lose and to keep enough trading ammunition to successfully bridge a bad run of losing trades. You can achieve this through either a conservative capital exposure strategy or through an aggressive capital exposure strategy. It is highly recommended that you apply the latter only once you have accumulated significant trading experience with the former.

Conservative capital exposure management Conservative traders implement the 5-15 rule. The rule states that you may invest up to 5% of your portfolio in any single trade, and up to 15 % of your entire portfolio on simultaneously open trades. This strategy will give you enough elbowroom to rebuild your earnings even if you encounter a bad run of losses that result in a total loss of all open positions and it will therefore give you the greatest opportunity to trade long-term. Example: If you have a £10,000 account, you should invest a maximum of £500 on any single trade (or 5% of £10,000), and you can simultaneously open a maximum of two other £500 trades. The total risk of all your open positions must not exceed £1,500 (15% of your account).

Aggressive capital exposure management Aggressive traders with a higher risk appetite may apply the looser 10-30 capital management rule. This more permissive rule allows you to risk up to 10% on each trade with a maximum simultaneous total exposure of 30% of your entire portfolio. Just bear in mind that aggressive exposure may result in higher short term returns, but will expose your investments to a much larger risk of loss during an adverse run of losing trades. It is for this reason that we again warn you: new investors should avoid aggressive capital exposure. Example: If you have a £10,000 account then you should invest a maximum of £1,000 on any single trade (or 10% of £10,000), and you can simultaneously open a maximum of two other £1,000 trades. The total risk of all your open positions must not exceed £3,000 (15% of your account).

Galaxy Capital does its utmost to ensure the privacy, confidentiality and security of its clients are preserved both throughout their interaction with the company and afterwards, to the fullest extent achievable by the company. When clients register with Galaxy Capital they acknowledge their willingness to share with the company certain private information which we use for the purpose of confirming the client’s identity and ensuring the security of their deposits and trading account. This information is collected in line with our stringent verification procedures which are used to deter international money laundering operations and to ensure the security and safety of our customer’s trading activity throughout.

Our clients undertake to supply us with true, updated and accurate information about their identity. Furthermore they are required to state categorically that they are registering and trading on their own behalf and are not seeking at any time to act any manner which could be considered fraudulent nor are they seeking to impersonate any other individuals for any purposes whatsoever.

  • Galaxy Capital data collection procedures include the collection of client’s freely disclosed information as shared with the company, in addition to the placement of cookies for the purposes of gathering data about the manner in which clients interact with the Galaxy Capital website. These tools for gathering client’s information are employed for the purpose of ensuring the customer’s own security and all data collected by the company is shared only with individuals within the company who are involved with the verification of customer account information for the express purpose of ensuring the customer’s confidentiality and security.
  • Galaxy Capital will never disclose any private or otherwise confidential information in regards to our clients and former clients to third parties without the express, written consent of our clients, except in such specific cases in which disclosure is a requirement under law, or is otherwise necessary in order to perform verification analysis on the client’s identity for the purposes of safeguarding their account and securing their personal information.
  • By registering with Galaxy Capital and through the voluntary interaction they undertake with Galaxy Capital products and services the clients confirm and agree that they consent to the use of all or part of the information they provide concerning their ArgGalaxy CapitaloCommerce trading account, the transactions they undertake through it and the interactions which they perform with the company on behalf of the company. All interactions the customer undertakes with the company will be stored by the company for the purposes of record and as such may be employed by the company in such cases that disputes arise between clients and.
  • Galaxy Capital does its utmost to ensure the confidentiality of its clients personal information including the implementation of data protection procedures designed to ensure client confidentiality. Galaxy Capital ensures that its data protection policy is regularly updated in order to ensure that client’s confidential information is continually safeguarded.
  • From time to time Galaxy Capital may contact clients whether by phone or email for the purpose of offering them further information about Galaxy Capital financial market trading. In addition the company may, on occasion, seek to contact clients, whether by phone or by email, for the purpose of informing them of unique promotional offerings provided by Galaxy Capital for the client. Clients consent to the receipt of such contact when they consent to our terms and conditions of use when registering with Galaxy Capital. Any person wishing to opt out of further contact with Galaxy Capital at any time whatsoever is entitled to do so, simply by contacting the company whether by phone or email and requesting that no further contact on behalf of the company will be made.

General Terms This contract explains the use of various conditions applied to the services available on Galaxy Capital (henceforth "Our site. "). Please feel free to use the customer support Live Chat on our site or to contact us by e-mail at whenever you have a question.

Our web site is accessible worldwide to anyone with Internet access. Access to and use of our site is subject to these terms and conditions.

We reserve the right to change these terms and conditions at any time. Change of these Terms & Conditions will occur by mere posting of a new and modified version of these terms and conditions on our web site. By using our web site, you agree in advance that each use will be subject to the then applicable Terms & conditions. By using our web site you accept its Terms & conditions and Privacy Statement set forth below. If you do not agree with these policies, discontinue using this site immediately.

Online Services AgreementThis Agreement is made by and between Galaxy Capital ("Our site") and you. This Agreement applies to both the Site and trading platform, and to the electronic content and / or software currently contained on the Site that provides the customers with real-time information on exchange rates of currencies, and the program transaction services on the forex market via internet, telephone or fax, and any other features, content or services that Galaxy Capital may add later (the "Services").

Membership EligibilityServices are available and reserved only for individuals or businesses that can establish a legally binding contract under the laws applicable in their country of residence. Without limiting the under mentioned terms, our Services are not available to people aged under 18 or who have not attained the legal age ("Minors"). If you are a minor, you cannot use this service. PLEASE DO NOT USE THIS SITE IF YOU ARE NOT QUALIFIED.

To avoid any doubt, we disclaim any liability for unauthorized use by minors of our Services in any manner or another. In addition, our Services are available only for people who have experience and sufficient knowledge in financial matters, able to evaluate the benefits and risks of acquiring financial contracts via this site. You are solely responsible for any decision and / or made by you based on the content of the Site.

Without derogating from the above-mentioned provision, we disclaim any responsibility for auditing and/or checking your level of knowledge and/or experience, and any liability for damages and/or loss suffered as a direct result and/or indirectly from your use of the Site. It is the same for any transaction and/or use of the Services. Without limiting the above-mentioned provisions, our Services are not available in areas where their use is illegal and Galaxy Capital reserves the right to refuse and/or cancel access to its Services to anyone at its sole discretion.

Registration Information and RequirementsWhen registering, you'll have to provide certain identifying information. You are responsible for the security of your account's login and password at Galaxy Capital. You are solely responsible for any damage caused by reason of any act or omission resulting in improper or illegal use of your account. You agree to provide accurate information, accurate and complete information about yourself during the registration process and you also agree not to impersonate another person or entity, and not to hide your identity to Galaxy Capital for any reason whatsoever. If you register as a commercial entity, you declare that you have the required authority to bind that entity to this Agreement. Galaxy Capital treats carefully the information you provide to us according to the disclosure of information provided during the registration process and privacy policy.

Legal RestrictionsWithout limiting the under mentioned provisions, you understand that laws regarding financial contracts vary throughout the world, and it is your responsibility to make sure you properly comply with any law, regulation or guideline in your country of residence regarding the use of the Site. To avoid any doubt, the ability to access our Site does not necessarily mean that our Services and/or your activities through the Site are legal under the laws, regulations or directives relevant to your country of residence. You hereby declare that the money in your account with Galaxy Capital does not come from drug trafficking, kidnapping or other illegal or criminal activity.

Limited LicenseGalaxy Capital grants you a limited non-exclusive, non-transferable license to access and use the Site (the "License"). The license is subject to your compliance with the terms of this Agreement. You agree not to resell or make available the Site to any other person, and will not copy any documents contained on the Site for resale or for any other purpose without the prior written consent of Galaxy Capital. To avoid any doubt, you will be liable and bound by any unauthorized use of the Site, in violation of this section. You agree to use all the information received from the information systems Galaxy Capital for the sole purpose of performing transactions in the only limits of the Site. You also agree not to use electronic communication feature of a Service on the Site for any illegal, abusive, intrusive, obscene, threatening or hateful purpose, as well as harassment and vilification in the privacy of others. The license granted hereunder shall terminate if Galaxy Capital considers that any information provided by you, including your e-mail is no longer current or accurate, or if you fail to comply with any term or condition of This Agreement and all rules and guidelines for each service. It will be the same if Galaxy Capital determines that you committed a crime on the Galaxy Capital trading platform (including without limitation the conclusion of a transaction outside the market rates). If such a violation occurs, you agree to cease accessing the Services. You agree that Galaxy Capital, in its sole discretion and with or without notice, may terminate your access to all or part of the Services, close any open transaction and remove and discard any information or content within a Service.

Risk DisclosureYou agree to use the Site at your own risk.Without limiting the under mentioned provisions, the services provided on this site is intended only to customers who are able to withstand the loss of any money they invest and who understand the risks and have experience in taking risks in financial markets. The possibility exists that you could endure a loss of some or all of your initial investment and hence you should not invest money that you cannot afford to lose. You should be aware of all the risks related to online trading, and solicit advice from an independent financial advisor in case of doubts.

Financial InformationThrough one or more of its Services, Galaxy Capital can make available to you a wide range of financial information that is generated internally from agents, suppliers or partners ("Third Party Providers"). This includes, but is not limited to financial market data, quotes and news, analyst opinions and research reports, graphs and data ("Financial Information"). The financial information provided on this Site is not intentional investment advice. Galaxy Capital offers financial information only as a service. Galaxy Capital and its Third Party Providers do not warrant the accuracy, timeliness, completeness or correct sequencing of the financial information, or results of your use of this financial information. The financial information may promptly become unreliable for various reasons, including, for instance, changes in market conditions or economic circumstances. Neither Galaxy Capital nor the Third Party Providers are required to update the information or opinions included in the financial information, and we can interrupt the flow of financial information at any time without notice. It is your responsibility to verify the reliability of the information on the Site and its suitability for your needs. We exclude all liability for any claim, damage or loss of any kind caused by information contained in the Site or referenced by the Site.

Due to risk involving online trading, you are most likely to encounter losses. Galaxy Capital does not concern ourselves with your financial status, objectives and requirements, we recommend before star investing your money in trade able assets. Please take a few minutes to read the following information below carefully, please take into consideration where you stand financially and the trading goals you wish to accomplish.

Galaxy Capital is committed to encouraging responsible trading practices on the part of our customers. Trading in the financial market can be an exciting activity, however it can also be extremely addicting, we have a moral obligation to inform you of the risks you may encounter while trading forex. Since every purchased trade can involve losses, we recommend putting aside money specifically for trading use only. Every once-in-awhile we highly recommend that you engage yourself in a self analysis to make sure you’re not in any hot water financially. You can use these following principles and guidelines while you trade.

  • Practice for free before you start to invest real currency
  • Don’t trade more than you can afford
  • Do not trade when you’re exhausted or intoxicated
  • Put a limit to your winnings
  • Do not trade with borrowed money. Trade with money you can afford to lose

Underage Gambling

Clients must be aware that underage gambling is strictly prohibited. You must be 18 years or older to take part in online trading. As part of the signup process potential traders must verify their age. Maintain Control

When purchasing a trade from one of our experienced brokers, the majority of our customers do not exceed their spending limits; however this cannot be said for everyone. To maintain complete authority over your spending stocks should be traded in moderation. Trading forex should not be your only source of income, please keep in mind that options trading should be regarded as a form of leisure.

Clients should only enter trades when:

  • They can keep track of time
  • They can keep track of the money spent
  • They can afford to lose

Galaxy Capital grants you a limited non-exclusive, non-transferable license to access and use the Site (the “License”). The license is subject to your compliance with the terms of this Agreement. You agree not to resell or make available the Site to any other person, and will not copy any documents contained on the Site for resale or for any other purpose without the prior written consent of Galaxy Capital.

To avoid any doubt, you will be liable and bound by any unauthorized use of the Site, in violation of this section. You agree to use all the information received from the information systems Galaxy Capital for the sole purpose of performing transactions in the only limits of the Site.

You also agree not to use electronic communication feature of a Service on the Site for any illegal, abusive, intrusive, obscene, threatening or hateful purpose, as well as harassment and vilification in the privacy of others. The license granted hereunder shall terminate if Galaxy Capital considers that any information provided by you, including your e-mail is no longer current or accurate, or if you fail to comply with any term or condition of This Agreement and all rules and guidelines for each service. It will be the same if Galaxy Capital determines that you committed a crime on the Galaxy Capital trading platform (including without limitation the conclusion of a transaction outside the market rates). If such a violation occurs, you agree to cease accessing the Services. You agree that Galaxy Capital, in its sole discretion and with or without notice, may terminate your access to all or part of the Services, close any open transaction and remove and discard any information or content within a Service.